Job Description
Our Next-Gen Product Search team is not just about pushing technological boundaries; it's about solving real-world problems and shaping the future of work. In this role you'll collaborate closely with multi-disciplinary teams, bridging the gap between innovation and user needs. We're seeking an exceptional Product Manager with a robust technical understanding of AI/ML, search and recommendation algorithms, rankings, and relevance expertise to guide us in creating the most efficient and rewarding work marketplace.
Your Responsibilities:
- Spearhead the development of our next-generation AI-powered search and recommendation systems, focusing on creating seamless matches between talent and hiring managers.
- Use cutting-edge AI technologies to solve impactful customer problems, including but not limited to:
- Enhanced NLP for superior user intent understanding
- Neural-based retrieval methods for deeper contextual understanding
- Personalized ranking
- Real-time indexing for faster, up-to-date result
- Work closely with cross-functional teamsโdesigners, engineers, MLE, data scientists, analysts, ontologists, and marketersโto ensure successful cross-product initiatives.
- Define and oversee key product metrics to monitor and inform success.
- Continually update your knowledge on AI advancements, positioning Upwork as a leader in next-gen search and recommendation capabilities.
What it Takes to Catch Our Eye:
- Over 1 year of experience in Product Management, with involvement in bringing at least one AI-driven product from conception to market launch.
- Deep understanding of AI/ML, personalization, search, and recommendation systems, with a track record of solving customer needs using this expertise.
- Exceptional ability to communicate complex ideas clearly, align diverse stakeholder groups, and exhibit strong executive presence.
