Role Overview

• Own the strategy and roadmap for Federato’s claims product.
• Define the problem space and craft a clear vision.
• Partner with engineering, design, data, and go-to-market teams.
• Deliver a modern, scalable claims experience.

What You’ll Be Doing

• Lead the end-to-end roadmap for claims aligned to customer goals and company strategy.
• Run structured discovery with adjusters, managers, and leaders and translate insights into prioritized requirements.
• Define configurable workflows, roles, and controls to improve consistency, auditability, and productivity.
• Establish robust claims financials and accounting controls to reduce leakage and improve accuracy.
• Partner with data teams to deliver actionable analytics and reporting for cycle time, quality, cost, and customer outcomes.
• Ensure regulatory and compliance expectations are met across jurisdictions.
• Collaborate with platform and AI teams to introduce assistive automation that accelerates simple work and guides complex decisions.
• Set success metrics, run experiments, and iterate quickly with customer feedback.
• Enable go-to-market with clear narratives, demos, and artifacts that showcase value.

Who We Hope You Are

• 5+ years in product management with enterprise SaaS experience in insurance or a regulated domain.
• Strong understanding of P&C claims operations impacting cycle time, expense, quality, and audit.
• Proven track record shipping configurable products driving adoption and business impact.
• Comfortable shaping high-level integration requirements and data contracts across systems.
• Analytical and outcome-oriented; synthesizes qualitative and quantitative data into decisions.
• Excellent communicator who aligns stakeholders and drives cross-functional execution.
• BA/BS degree in business, computer science, engineering, or related field required.
• Preferred: MBA or MS in Technology Management, Data & Analytics, Insurance Management or related fields.
• Ability to travel to East Coast roughly 20% or based on product spike timing.