Responsibilities

• Own and drive product roadmap, ensuring alignment with business goals and customer needs.
• Work closely with customers to gather insights, define pain points, and validate solutions.
• Collaborate with Engineering, Sales, and Customer Success to develop and launch new features.
• Create and maintain product documentation, including Marketing and Product Requirements Documents (PRDs).
• Lead cross-functional initiatives to improve user experience, adoption, and retention.
• Prioritize and manage competing demands, balancing short-term execution with long-term strategic goals.
• Act as an internal champion for the customer, ensuring their needs are always top of mind.

Requirements

• 6+ years of product management experience delivering B2B SaaS products, with a proven ability to manage the full product lifecycle, from discovery to launch and iteration.
• Experience with IoT or other hardware-integrated products is a plus.
• Demonstrated ability to own and execute a product roadmap, aligning business strategy with customer needs and measurable outcomes.
• Proven experience conducting customer discovery and validation—comfortable leading interviews, synthesizing feedback, and translating insights into actionable requirements.
• Strong cross-functional collaboration skills; able to work closely with Engineering, Sales, and Customer Success to define, prioritize, and ship features.
• Exceptional communication skills, including writing clear, structured Product Requirements Documents (PRDs) and influencing decision-making across teams.
• Solid project management and prioritization skills, with a track record of managing competing demands and delivering in a fast-paced environment.
• A data-informed approach to product decisions, leveraging usage analytics, customer feedback, and business metrics to guide priorities.
• High emotional intelligence (EQ) and a customer-first mindset, consistently advocating for the end user in every decision.
• Strong problem-solving skills and the ability to balance short-term execution with long-term strategy.

Preferred Qualifications

• Experience building or managing industrial or manufacturing technology products, or deep familiarity with factory operations and workflows.
• Prior experience in a high-growth startup or scale-up environment where speed, iteration, and adaptability are key.
• Technical literacy and comfort working closely with engineering teams (understanding of APIs, data models, or connected device ecosystems a plus).