Responsibilities
- Own end-to-end enablement for all IT product releases.
- Maintain readiness calendars, coordinate cross-functional launch plans, and ensure GTM teams are fully prepared at launch.
- Design and develop high-quality enablement materials (decks, e-learning, playbooks) in partnership with Instructional Design and Functional Enablement.
- Serve as the enablement product SME for Deel IT across Sales, CS, OBM, Support, and Implementation teams.
- Partner with Functional Enablement to build training that strengthens product positioning, ICP clarity, use cases, and client value realization.
- Use product usage and customer insights to identify adoption gaps and develop targeted enablement initiatives that drive measurable revenue and retention impact.
- Collaborate with Product teams to identify recurring workflow or process issues affecting adoption efficiency or customer experience.
- Conduct root cause analysis and design enablement assets that reduce errors and improve operational consistency.
- Act as the connective tissue between Product and all GTM teams for the IT product line.
- Partner closely with the IT Product GM, PMs, PMMs, and Functional Enablement Leaders to ensure aligned messaging, shared priorities, and consistent product narratives.
- Provide regular reporting on enablement progress, adoption, and impact metrics to Product and Enablement leadership.
Requirements
- 5+ years in GTM enablement, sales engineering, product enablement, technical program management, product operations, or similar roles.
- Experience enabling technical or IT admin-focused products (e.g., identity & access management, provisioning, device management, SSO/SAML, security workflows).
- Strong understanding of GTM teams (Sales, CS, OBM, Support) and the motions that drive revenue and client adoption.
- Expertise translating complex technical concepts into simple, actionable, role-specific learning.
- Experience designing or co-creating enablement content, including role-specific training, microlearning, or technical walkthroughs.
- Outstanding project management and prioritization skills; able to manage multiple releases and competing demands.
- Excellent communication, facilitation, and stakeholder-management skills; able to build trust and influence across Product, Enablement, and GTM leaders.
- Fast learner with strong analytical thinking. Able to interpret product usage data, identify patterns, and design enablement that drives measurable outcomes.
- A bias for action and a track record of delivering high-quality programs in dynamic, fast-paced environments.
Why This Role Matters
- You will shape how thousands of GTM team members understand and champion Deelβs IT products.
- Your work will directly accelerate product adoption, reduce operational friction, and ensure the field is always prepared, confident, and delivering results.