Responsibilities

• Own the vision, strategy, and roadmap for Content Operations within Contentful.
• Apply first-principles reasoning and strong analytical skills to uncover opportunities that unlock efficiency and collaboration for enterprise content teams.
• Partner with design and engineering to deliver workflows and governance features that are intuitive and impactful.
• Drive discovery to validate customer problems and prioritize the most valuable opportunities.
• Define clear success metrics, track impact, and adjust course as needed.
• Collaborate with sales, marketing, and customer success to ensure strong adoption and positioning of your product.
• Act as a passionate advocate for enterprise content teams, bringing their perspective into every decision.

Requirements

• 5+ years in product management (or equivalent product ownership roles).
• Solid technical understanding and experience.
• Strong ability to reason from first principles and approach complex problems with structured thinking.
• Highly analytical, with experience using data to size opportunities, guide decisions, and measure success.
• Proven track record of highlighting opportunities for enterprise customers, ideally in domains serving marketing personas.
• Customer-obsessed: you start with the user’s problem, not the technical solution, and you relentlessly seek to create value for them.
• Excellent communicator who can work effectively with diverse stakeholders — from executives to engineers to end-users.
• Technical fluency that helps you collaborate effectively with engineering teams.
• Comfortable leading discovery, running interviews, and synthesizing insights into actionable product strategies.

Great if you have

• Experience in content management, digital experience platforms, or enterprise SaaS.
• Familiarity with the challenges of large-scale content operations (governance, workflows, localization, etc.).

Benefits

• Full-time employees receive Stock Options for the opportunity to share in the success of the company.
• Fertility and family building benefits, including a lifetime reimbursable wallet.
• Generous paid time off including vacation days, sick days, education days, compassion days, and volunteer days.
• Time off to care for and focus on your growing family.
• Personal annual education budget for skills improvement and career growth.
• Virtual and in-person events, workshops, guest speakers, and team activities supporting learning and networking.
• Annual wellbeing stipend for physical, financial, or emotional health.
• Monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees.