Your Team and Role

• This is a unique opportunity to have a voice in high-impact product decisions and lead projects that scale across millions of users.
• Working closely with cross-functional teams, including engineers, product managers, and designers, you’ll seek out UX improvements that directly impact user retention, growth, and long-term sentiment.
• You’ll work with vague problems like What do Android users expect from their browser’s bookmark function? and Why don’t some people notice the search box on our homepage?
• You’ll question the validity of those problems to begin with and use mixed methods research to ensure that our insights are aligned with success metrics to validate product improvements.
• As a Senior Product Researcher, you’ll help us raise the bar for our products by understanding our users, their challenges, and how to connect our business goals with a delightful user experience through qualitative and quantitative research.

What You Will Bring to DuckDuckGo

• 6+ years of experience in research-related roles, including 2+ years in senior-level research-related positions at significant global consumer brands.
• You're a proactive coordinator, working with product owners to integrate research into upcoming roadmaps that address critical user problems.
• Ability to generate both short and long-term research plans to understand critical user and product challenges.
• Proficiency in managing projects of varying complexity, while working transparently and collaborating with cross-functional stakeholders.
• Expertise in hands-on qualitative research skills, namely executing diary studies, in-depth interviews, and usability testing from start to finish.
• Ability to run and analyze mid- to high-complexity quantitative research, including survey questionnaires.
• Proven experience combining quantitative data with qualitative insights to create well-rounded user stories that inform high-impact product recommendations.
• As an outcome of your research, you not only recommend opportunities to pursue further, you also define success criteria that can be used to evaluate progress toward those opportunities.
• Expertise in presenting research findings in a concise, written format that recommends follow-up projects and drives decisions.
• High level of comfort answering probing questions about your research findings.
• Eagerness to learn about competitor insights and ambiguous problems to help identify which opportunity to pursue next.
• Ability to define hypotheses and success metrics that keep our work objective and align cross-functional stakeholders.

Compensation

• $178,500 USD annually and stock options.
• Compensation is identical within professional levels, regardless of geographic location or team.
• Compensation for each professional level is transparent across the organization.
• Benefits include paid parental leave, office setup, and co-working allowances.

Hiring Process

• Hiring works best when it's a two-way street.

Diversity, Equity, and Inclusion

• DuckDuckGo provides equal work opportunities to all team members and applicants, prohibiting discrimination and harassment of any form.
• If you need reasonable accommodation for any part of the application process because of a medical condition or disability, please send an email to [email protected].
• Meetings are required on camera via video conferencing.
• Travel at least two times a year for all-hands meetup and team retreat (around 4-5 days each).
• Flexible work arrangement with an average full-time commitment of 40 hours per week.
• Successful candidate must pass a background check.
• By applying for this role, you confirm accuracy of all submitted information.

Disclosure Statement: Use of AI in Hiring Process

• AI technology is used to assist in reviewing and summarizing applications and test projects.
• All final hiring decisions are made by the hiring team considering AI input alongside other factors.
• Data privacy is handled per the Recruiting Privacy Policy.
• Applicants can request an alternative selection process due to concerns about AI use.