Design end-to-end agent experiences across shopping, ads & after-sales
Understand B2C/B2B user needs across search, discovery, comparison, sponsored content, and post-purchase support
Define agent reasoning, conversational flows, and multimodal interactions for the full buyer journey
Own the roadmap & deliver AI-powered product features
Lead the roadmap for the Nexus Shopping Agent across shopping, ads, and after-sales
Write clear specs (prompts, retrieval logic, APIs, UI flows) and drive execution with engineering, AI research & data science
Shape and improve the agentic architecture
Define how the agent uses LLMs, structured product data, sponsored listings, and e-commerce rules
Contribute to retrieval/ranking pipelines and integrate core workflows (carting, eligibility, returns, order queries)
Build dashboards, monitoring & feedback systems
Deliver customer-facing dashboards and configuration UI to visualize, tune, and monitor agent behavior
Implement evaluation frameworks, quality monitoring, and feedback loops
Drive adoption & cross-functional collaboration
Partner with PMM, CS & SE to create demos, training, and onboarding for customers adopting agentic experiences
Collaborate across Nexus, Search, Catalog Transformer, Connect, Ads & After-Sales teams
Support early customers and promote the Nexus Shopping Agent internally and externally

5+ years of Product Management experience in AI products
Strong understanding of LLMs, RAG, prompting, structured reasoning, and retrieval systems
Experience with AI/ML teams on model evaluation, tuning, and reliability monitoring
Strong familiarity with e-commerce, shopping flows, ads systems, or after-sales workflows
Comfortable writing specs for AI logic, conversational flows, ranking rules, APIs, data pipelines, and front-end configuration tools
Analytical, experimentation-driven mindset
Fluent in English and French

Mirakl

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Senior AI Product Manager

Mirakl