Responsibilities

• Partner closely with Commercial teams to identify, assess, and prioritize market growth opportunities that align with company goals.
• Translate market insights and customer/partner feedback into product proposals that deliver measurable business value.
• Define clear objectives, success metrics, and user outcomes for each initiative.
• Act as the engaged architect for initiatives spanning external user experiences and internal systems.
• Collaborate with Technology and Operations leads to refine project scope, estimate level of effort, and plan feasible delivery approaches.
• Produce high-level requirements, identify dependencies and define acceptance criteria for approved projects to ensure Technology & Ops teams have complete context to take ownership of execution.
• Continuously clarify scope and priorities with engineering and operational partners throughout build cycles and support go-live planning as needed.
• Maintain transparent communication with stakeholders across Product, Technology, Operations, and Commercial organizations.
• Create and present proposals, roadmaps, and impact assessments to senior leadership.
• Surface trade-offs between business goals, technical constraints, and operational impact to inform prioritization decisions.

Qualifications

• Proven ability to partner with commercial or go-to-market teams to shape product direction and identify business opportunities that drive measurable market growth.
• Strong experience defining product requirements, articulating user value, and working with technical teams to estimate effort and complexity.
• Demonstrated experience supporting the launch and enhancement of customer-centric digital products that drive revenue, user retention, NPS / CSAT etc.
• Ability to translate Commercial needs and client requirements into clear product proposals to inform prioritization against the roadmap.
• Proficiency with tooling such as Jira, Confluence, product analytics platforms, or similar tools.
• Proven ability to communicate product vision and strategy clearly to internal and external audiences.
• Demonstrated ability to drive alignment across cross-functional teams without direct authority.
• Strategic thinker with a bias for action and a user-centric mindset.

Education and Experience

• Bachelor’s degree required, advanced degree in appropriate discipline preferred.
• 5 years of product management experience, ideally in technology-enabled health plan markets.
• 3 years' experience working within the large group insurance and/or self-funded (ASO) market.
• Has independently owned a product or features of a product.

Work Location

• May work remotely from home office anywhere in the U.S.
• An ideal candidate would be assigned to the Buffalo or NYC Office with ability to work from home on a hybrid basis.

Centivo Values

• Resilient — Our mission makes it worth it, and we stay strong when challenges arise.
• Uncommon — We are building something better for members and employers.
• Positive — We celebrate together and support one another.

Who we are

• Centivo is an innovative health plan for self-funded employers on a mission to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills.
• For more information, visit centivo.com.