What You Will Do:
- Manage a portfolio of expansion partnerships end-to-end, with particular focus on Mercuryβs payroll vendor ecosystem
- Lead vendor selection processes, including evaluating RFPs and making recommendations on best-fit partners for Mercuryβs product and business needs
- Structure and lead negotiations, evaluating the economics behind proposed deals, understanding the available levers, and knowing when to push versus compromise
- Sell the impact and value of being a partner to Mercury, while negotiating the best outcomes for Mercury
- Serve as Mercuryβs internal expert on the payroll vendor ecosystem β building and maintaining our collective knowledge base
- Proactively identify and respond to partner incidents, integration issues, and escalations β unblocking teams with urgency and sound judgment
- Facilitate productive cross-functional discussions across product, legal, finance, and engineering β driving alignment and unblocking teams
What You Should Bring:
- 8+ years of relevant banking/payroll operations experience and strategic partnerships experience with a track record of leading deals end-to-end, including contract negotiation
- Experience managing or working closely with lending management system providers
- Be a strong partnership leader who enjoys owning complex, high-stakes relationships
- Be an excellent communicator and highly organized project manager, comfortable operating across many stakeholders
- Consistently exercise empathy, especially in highly regulated and constrained environments
- Have a strong product sense and interest in how financial infrastructure enables customer outcomes
- Be an effective negotiator with experience navigating complex commercial and regulatory discussions
- Be technically inclined or comfortable interfacing with engineering and compliance teams on complex systems
- Stay calm and focused while working on multiple critical initiatives in parallel
- Exercise creativity while operating within regulatory and operational constraints
Legal Disclaimer:
The total rewards package at Mercury includes base salary, equity (stock options), and benefits. Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic.