Attentive

Senior Product Manager, Fully Automated Messaging

19 days

Who we are

Attentiveยฎ is the AI-powered mobile marketing platform transforming the way brands personalize consumer engagement. Attentive enables marketers to craft tailored journeys for every subscriber, driving higher recurring revenue and maximizing campaign performance. Activating real-time data from multiple channels and advanced AI, the platform personalizes content, tone, and timing to deliver 1:1 messages that truly resonate. With a top-rated customer success team recognized on G2, Attentive partners with marketers to provide strategic guidance and optimize SMS and email campaigns. Trusted by leading global brands like Neiman Marcus, Samsung, Wayfair, and Dyson, Attentive ensures enterprise-grade compliance and deliverability, supporting trillions of interactions across more than 70 industries.

Why Attentive needs you

  • Lead strategy and execution of AI and Machine Learning product features, ensuring they deliver value to customers
  • Identify product opportunities and collaborate closely with cross-functional teams (machine learning, data science, engineering, design etc.) to define product roadmaps and requirements
  • Enable AI/ML model decisions such as when to improve existing models vs develop new models
  • Evaluate success by establishing performance metrics and driving rigorous testing
  • Communicate effectively and transparently with partner teams and product managers to align on goals/scope, dependencies, and operational risks to ensure flawless launches
  • Manage stakeholders across the organization, including senior leadership, to keep them informed and gather their input

About you

  • 3+ years of product management experience
  • Prior experience shipping and iterating on AI/ML products, with interest and understanding of the AI/ML product lifecycle
  • Experience scaling AI/ML platform solutions across multiple teams and products using frameworks and best practices
  • A affinity for the fast-paced, changing environment of new products; get-it-done personality
  • Excellent written and verbal communications skills with the ability to work with cross-functional teams and executives around a unified vision
  • Strong strategic thinking skills where youโ€™re able to navigate difficult tradeoffs, assess options quickly and guide the team toward alignment
  • Demonstrate ability to collaborate with internal stakeholders and external customers

Nice to haves

  • Understanding of AI/ML concepts in batch and real-time environments
  • Prior experience in marketing tech optimizing consumer journeys, driving user acquisition, and/or solving for growth constraints

Company Values

  • Default to Action - Move swiftly and with purpose
  • Be One Unstoppable Team - Rally as each otherโ€™s champions
  • Champion the Customer - Our success is defined by our customers' success
  • Act Like an Owner - Take responsibility for Attentiveโ€™s success

Inclusivity Commitment

Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants, and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive, and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.
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About Attentive

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Attentiveยฎ is the leader in conversational commerce, reinventing business to consumer communication. Our SMS-first software platform helps everyone from entrepreneurs to enterprises strengthen relationships with their consumers in a new way. Through two-way, real-time, personalized communications, we drive billions in e-commerce revenue and over 8,000 leading brands like CB2, Urban Outfitters, Crocs, Jack in the Box, and Coach rely on Attentive to deliver powerful commerce experiences.

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