Senior Product Manager

9 month ago

Job Description

As a Senior Product Manager, you'll drive product strategy for our core product and craft amazing product experiences that delight our customers.


  • Outcome #1: Drive Superhumanโ€™s core product across all platforms on Mac, iOS, Android, Windows, for our Gmail and Outlook users.
  • Outcome #2: Be the voice of the customer both within your product area and more broadly at Superhuman.
  • Outcome #3: Drive cross-functional partnerships to delight our customers and grow our businesses.
  • Outcome #4: Partner with senior leadership to define our long-term product strategy and up-level our product organization as a whole.



Our ideal candidate is amazing at:

  • Building and refining product strategies across B2B and B2C businesses
  • Proven experience in leading cross-functional go-to-market as โ€œthe CEO of the Productโ€
  • Deep user experience, design, and product sense
  • Driving high pace of execution and decision-making in a highly ambiguous context with multiple stakeholders and teams
  • Collaborating intimately with visionary leaders in ambitious creative environments
  • Leading and facilitating product decisions with stakeholders across all levels
  • Balancing customer feedback with data-driven insights and product intuition
  • Prioritization and feature definition based on impact and effort tradeoffs

This is likely achieved through having 8+ years of professional experience on product teams in the B2B and B2C software space.


Our ideal candidate works like this:

  • Start-to-Finish ownership on outcomes. They act as if they are 100% responsible for their own outcomes as well as the outcomes of the company.
  • Results Driven. They work tirelessly in pursuit of their results; they quickly take the initiative and own when results are off; they course correct and get scrappy if necessary.
  • Customer Centric. They are always pushing to improve the customer experience. They do this without losing sight of business results.
  • High Initiative. They proactively spot, diagnose, and solve problems. They do this without dropping the ball on their core responsibilities.
  • Detail Oriented. They know the numbers and metrics of their business in great detail; they know the answers to questions about their business immediately; they rarely have to ask their team before getting back to you.
  • Low Ego. They put the company ahead of themselves. Most of our discussions are about results and how to amplify success.
  • Async Communicator. They are highly proficient in written communication. They are not intimidated by long documents and can write accurately and precisely.


Our ideal candidate shares these values:

  • Create Delight. They create moments of pleasant surprise.
  • Remarkable Quality. They produce work that is striking, worthy of attention, and a contribution to the state of the art.
  • Embrace the Extraordinary. They form intentional and bold visions that push the limits, defy status quo, and inspire results.
  • Growth Mindset. They embrace challenges, welcome criticism, and see effort as the path to mastery.
  • Grit. They persevere toward challenging goals that may take months or years.
  • Proactive Positivity. They move on from challenges stronger and happier; they demonstrate care and awareness for how their actions and words make others feel.


The Senior Product Manager role may span a range of experience and expertise. Through our interview process, we will review your background, local market data, and use a mix of technical and qualitative assessments to determine where you fall in our range.

Our starting salaries for this role range from $165,000-$200,000.ย  The salary range does not reflect total compensation, which includes base salary, benefits, and company stock options.

We are open to candidates in the US, Canada, or Latin America. We take a locally informed approach to non-US based compensation and will be able to share ranges based on your country of residence.


Taking Care of Your Future ๐Ÿ™

  • Medical, dental and vision insurance: 100% coverage for you, 75% coverage for all your dependents.
  • Voluntary insurance: short-term disability, long-term disability, and life insurance.
  • 401(k) plan (we match 75 cents per dollar, up to 4% of your salary).
  • Free access to Northstar, a financial wellness platform that provides financial advisors + personal finance tools.

Generous Time Off ๐Ÿ

  • Take as much vacation as you like!
  • 13 additional company holidays, plus your own Care Days, Flexible Holidays and a company-wide Winter Break.
  • Generous parental, caregiver, healthcare, and compassionate leave policies.

Investing in Your Growth โœ๏ธ

  • $3000 per year towards your professional development.
  • Free access to Calm and Taskhuman.
  • Allyship education program to help build your best self.

Setting You Up For Success ๐Ÿง‘๐Ÿปโ€๐Ÿ’ป๐Ÿ‘ฉ๐Ÿพโ€๐Ÿ’ป

  • Custom MacBook Pro.
  • $1000 budget for workstation setup.
  • $60/week for your lunches, groceries, or whatever nutrition you need to stay fueled up!
  • Flexible spending accounts for commuter costs, dependent care, and healthcare expenses.

At Superhuman, we value diversity. We are an equal opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About Superhuman

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Superhuman is the fastest email experience ever made. Our customers fly through their inbox twice as fast as before. More than half hit Inbox Zero within 4 hours of starting. Experience renewed focus. Heightened productivity. And more time for what really matters.

We are a remote/hybrid team located throughout North & South America, Canada, and Mexico! Most of us work from home, but our HQ is in SF, and we have remote workspace options for those not located in CA. All employees receive a generous work-from-home stipend and timezone-friendly hours!

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