Job Description
Weโre looking for an experienced Product Design Lead who can create exceptional multi-channel user experiences, and is passionate about making a positive difference in the world.
You'll join our growing Product team, and report directly to a member of the leadership team.
What you'll do
- Collaborating closely with key stakeholders across the business (Engineering, Content, Partnerships, and Health Coaching), you'll be responsible for leading the full end-end design process to help solve our most pressing user and business problems
- Own all design output across web and mobile, from early concepts and prototypes to polished, high-fidelity designs
- Gain a deep understanding of our users and the problems they face through regular qualitative and quantitative research
- Own and utilise our design platform, Figma, to define and design product concepts and assets
- Support Product Managers to shape initiatives and roadmaps
- Lead and continually evolve our Design System and collaborate with Engineering to iterate, improve, and enforce it across the wider team, striving for a premium, user-friendly experience for our members
- Champion growth-centric design thinking across the company, always questioning if this can be done better and offering insight to all decision makers
- Offer design expertise and input for wider team members when necessary
- Identify gaps in both the product and the company to shape the future of what we do
- Own, improve, and enforce our company Brand Guidelines with the wider team
Requirements
- 8+ years of Product Design experience
- Experience designing successful products that people love
- Extensive experience of designing for web, applications, and e-commerce
- Demonstrable experience working on complex problems
- Ability to tackle design problems autonomously, from beginning to end, encompassing problem definition, iteration, prototyping, user testing, and beyond
- High design quality
- An exceptional eye for detail
- Capable of creating both low-fi sketches and pixel-perfect visual designs
- A strong portfolio with evidence of the above
- Strong desire to proactively grow and improve
- Sharing early work and consistently seeking feedback โ always looking out for how you can improve your work
- You have a โget things doneโ enthusiastic attitude, you take initiative, donโt wait to be asked and are willing to get stuck in
- Data and user-led decision making expertise
- Clear rationale for your design decisions - everything is purposeful, strategic, analytical
- Hands-on experience with exploratory and evaluative qualitative research methods; youโll have previous experience in running research projects and user testing, from planning and running the sessions to analysing and using findings to inform decisions
- Collaboration experience
- Experience working closely with Product Managers and Growth Marketing teams to create effective solutions to meet high growth targets (e.g testing and optimising conversion rate for a checkout experience)
- Experience collaborating with Engineering to maintain a consistent and easy-to-use experience for users, including evolving a Design System and guaranteeing a cohesive visual branding across all products to achieve a premium brand feel
- Strategic prioritisation skills
- Empathy for user needs but can balance this with technical constraints and business goals
- Communication ability
- Excellent communication and storytelling skills, both in your design work and working across teams, engaging stakeholders (both junior and senior) across the design process
- Strong drive to work in healthcare tech
- Passionate about supporting people to improve their health
- Excited by digital initiatives that make the above possible
Benefits
- A competitive market salary, generous share options, and bi-annual performance reviews to recognise your contributions
- Hybrid working policy: 2 days/week in our West London office, the rest of the week remote working
- 25 days of holiday plus national holidays
- Quarterly company meet ups and socials
- Joining a culture of intelligent, friendly, and highly-motivated individuals who're passionate about what they do
- A budget of ยฃ200/year to spend on professional development
- Option to join the Salary Sacrifice scheme, and Cycle to Work scheme
