As a Product Analyst in our Plus pillar youโll enable your team to make better decisions, faster. Working as part of a cross-functional squad alongside Product Managers, Designers, and Engineers, youโll apply your expertise to drive the future of what we build at Cleo. You will leverage rich user data and sophisticated analytical techniques to see your insights move key metrics like conversion and retention whilst improving user experience for a product used by 78% of our subscriber base.
Youโll also sit within the wider data function here at Cleo; a hotshot chapter of 50 Data Scientists, Product Analysts, and Analytic Engineers with significant industry experience who are at the heart of everything we do at Cleo.
We are looking for a self-starter, focused on results, with a demonstrated background in using analytics to drive the understanding, growth, and success of a product.
- Conduct deep-dive analysis of our Plus feature-set to understand user behaviour, and help us investigate opportunities to grow engagement
- Influence the roadmap of your team through presentation of data-based recommendations
- Define how we quantitatively evaluate success, setting KPIs, designing tracking to measure what really matters, delving into the leading indicators of user behaviour
- Conduct regular A/B tests and causal analyses to determine the impact of product changes on success metrics
- Build models of user-segmentation, customer lifetime value etc.
- Work with Analytics Engineering to prioritise data modelling needs in your area as well as directly contributing to our transformed data codebase
About you
- 3+ years of experience doing quantitative analysis within a cross functional digital product environment
- A strong ability to communicate findings to non-technical stakeholders in a concise and engaging manner
- Experience conducting large scale A/B experiments and interpreting results to drive product and business decisions
- Ability to define new product metrics from complex, unstructured data
- Knowledge of statistics (e.g. hypothesis testing, regressions)
- Excellent SQL skills
- Experience with data visualisation tools such as Tableau, Superset, Looker, Mode
- Experience with data modelling/dbt is a nice-to-have, but not essential
- Fluency in Python and its application in data analysis is a nice-to-have, but not essential
What do you get for all your hard work?
- A competitive compensation package (base + equity). This is an AX3 position as described in our public skills framework - The band for this role is ยฃ72k-ยฃ90k
- Work at a fast-growing UK startup, backed by top VC firms - Sofina, Balderton, EQT Ventures - that still has a sense of its values
- A clear progression plan. We want you to keep growing. You will always have a clear development plan, built using our skills framework, and a people-manager who works hard to help you on that journey.
- Hybrid-first: Join our hybrid-first team, where we blend the best of both remote and in-office work. We expect our team members to be in our London office 1-2 times a week. On Wednesdays, we buy you lunch but you can come in whichever days work best!
- And the rest!
UK App access: The Cleo app is no longer downloadable in the UK. Why? 99% of our users are based in the US โ where financial health is often overlooked. Weโve shifted our focus to where we can provide the most value and make the greatest impact for users. Weโll be returning to support UK users in the future.
